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Digitally Shop

FAQ

Frequently asked questions

Quick answers about delivery, payment, licences and support.

How fast will I get my licence key?

Most orders are delivered within 10 to 30 minutes during working hours. You will receive the key by email, and we also send it on WhatsApp if you leave a number at checkout.
Yes. Every key we sell is a genuine, activatable licence. If a key fails to activate, contact us and we will replace it or refund you within the warranty period.
bKash, Nagad, Rocket and Upay through our automated gateway, plus Visa and Mastercard. Payment confirmation is instant.
It depends on the product. Each product page lists how many devices the licence covers. Message us before buying if you are not sure.
Contact us before you activate the key. If it has not been used, we will swap it for the correct product.
Yes. An order confirmation is emailed automatically, and we can issue a company invoice on request for business purchases.
Yes. We help with installation and activation over chat or WhatsApp, and we walk you through the steps if you get stuck.
We do. For volume orders on Office, Windows or Server licences, message us for a quote — bulk pricing is different from the site price.

Not sure which licence you need?

Message us on WhatsApp — we reply fast and help you pick the right product, no upselling.